This is the Day and Age We Live In...

Thanks dRiley for this link.

We, as consumers, have pushed so long and hard for lower prices that companies have had to come up with ways to make cheaper, and perhaps shoddier products, or cut corners on customer service.

The customer service compromise is kinda coming back to haunt us. Companies will do anything to keep from hiring more staff-- whether it be automated service centers or service centers where English is far from being the language of choice.

So it's sad, but a good representation of our times, when we have to have websites like this to help us cheat or hack the *system* in order to get to speak to a real human.